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Documentation Index

Fetch the complete documentation index at: https://docs.upflow.io/llms.txt

Use this file to discover all available pages before exploring further.

The outstanding amount displayed does not correspond to the sum of invoices? Does it show an unapplied balance? This might be due to:
  • an unlinked credit note
  • an unlinked refund
  • an unlinked payment
  • a synchronization issue
  • etc.
On your Customer’s page, check:
  • their open invoices and remaining amounts
  • the payments list and unapplied amounts
  • the credit notes and unapplied amounts
Identify the above, check them in your accounting tool. If both tools don’t reflect the same information, please contact our Support with:
  • The related references + their IDs in your billing tool
  • Expected behavior
  • Screenshot of these references from your billing tool