Sync Frequency
The sync frequency between Rillet and Upflow is every hour. For accounts with a large volume of invoices, the sync may run every 2 hours to account for the time Rillet’s API takes to process larger data sets.Entities and Data Flows
| Rillet | Data flow | Upflow |
|---|---|---|
| Customer | → | Customer |
| Invoice | → | Invoice |
| Credit memo | → | Credit note |
Invoices
Invoice Statuses
| Rillet status | Upflow status |
|---|---|
| Unbilled | Not imported |
| Unpaid | Due / Overdue |
| Partially paid | Due / Overdue |
| Paid | Paid |
| Credited | Paid |
| Partially credited | Due / Overdue |
Invoice PDFs
Invoice PDFs are synced from Rillet and available in Upflow for use in collection emails and on the customer portal.Payments
Payments collected through the Upflow portal are recorded in Upflow and the invoice is marked as paid. These payments are not automatically written back to Rillet — your team will need to reconcile them manually in Rillet.Contacts
Contacts are created in Upflow from the customer data synced from Rillet.Multi-entity / Subsidiary Support
The integration supports Rillet subsidiaries. Let the Upflow team know which subsidiaries should be synced.Getting Connected
The integration is configured by the Upflow team during your onboarding. To get started, you’ll need to:- Add integrations+rillet@upflow.io as an Admin user in your Rillet account
- Enable API Access in Rillet under Organization Settings → API Access, and generate an API key
- Share the API key securely via https://secrets.upflow.io/.