> ## Documentation Index
> Fetch the complete documentation index at: https://docs.upflow.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Test Mode

> Configure and preview your Upflow organization safely in Test Mode, where outbound actions are disabled so nothing reaches customers until you go live.

You can use the Test Mode to see how the emails you send from Upflow appear and configure and optimize your organization before going live.

## Understanding test mode

After your data synchronization is complete, your organization will enter **Test Mode** , which is indicated by a banner at the top of your screen:

<img src="https://mintcdn.com/upflow-04dc27cd/2JD73mg3_NHenqtY/images/45800694164241.png?fit=max&auto=format&n=2JD73mg3_NHenqtY&q=85&s=0e861bf1e25a62a20f36eefc66369377" alt="" width="640" data-path="images/45800694164241.png" />

In Test Mode, all outbound actions are **disabled**:

* **Manual actions** — reminders, calls, letters, and all other actions on the [**Actions**](https://app.upflow.io/organization/-/actions) page cannot be performed.

  <img src="https://mintcdn.com/upflow-04dc27cd/2JD73mg3_NHenqtY/images/45800694167953.png?fit=max&auto=format&n=2JD73mg3_NHenqtY&q=85&s=3ef1e909320faa70d830cca36c1f01c1" alt="" width="640" data-path="images/45800694167953.png" />
* **Automatic actions** — workflow, billing, and campaign actions cannot be sent automatically, and cannot be enabled until you go live.<img src="https://mintcdn.com/upflow-04dc27cd/2JD73mg3_NHenqtY/images/45800694170001.png?fit=max&auto=format&n=2JD73mg3_NHenqtY&q=85&s=85bdfae0180177b396814fe0c77de113" alt="" width="640" data-path="images/45800694170001.png" />

### Testing emails in Test Mode

While in Test Mode, you can still send test emails using the **Send me a test email** button available in workflow steps, templates and campaigns. This lets you preview how your emails look before going live.

<img src="https://mintcdn.com/upflow-04dc27cd/2JD73mg3_NHenqtY/images/45800679502609.png?fit=max&auto=format&n=2JD73mg3_NHenqtY&q=85&s=e5b6b205f9f68011660515113271bfe8" alt="" width="640" data-path="images/45800679502609.png" />

**Note:** As test emails are sent to your own inbox, any reply you send will not appear in the customer timeline.

## Go Live

Once ready, you can leave Test Mode by clicking the **Go live** button in the banner.

1. Click **Go live** in the Test Mode banner.
2. Review the confirmation and click **Confirm**.

<img src="https://mintcdn.com/upflow-04dc27cd/2JD73mg3_NHenqtY/images/45800679504273.png?fit=max&auto=format&n=2JD73mg3_NHenqtY&q=85&s=3e9a771bcc3b3a32a7107cf8b656e8ef" alt="" width="640" data-path="images/45800679504273.png" />

Going live enables manual actions immediately. Automatic actions remain off — you can enable them separately at any time.

You'll see a confirmation message. The Test Mode banner is replaced by a new banner prompting you to enable automatic actions.

<img src="https://mintcdn.com/upflow-04dc27cd/2JD73mg3_NHenqtY/images/45800679505937.png?fit=max&auto=format&n=2JD73mg3_NHenqtY&q=85&s=67ad1468596439aee70e4fdedd02afef" alt="" width="640" data-path="images/45800679505937.png" />

**Note:** While automatic actions are disabled, you cannot perform them manually. You can still ignore them.

### Enable automatic actions after going live

After going live, automatic actions are disabled by default. To enable them:

1. Click **Enable automatic actions** in the banner, or go to [**Settings → Collection**](https://app.upflow.io/organization/-/settings/collection) and toggle on **Enable automatic actions**.
2. Click **Enable** to confirm.

<img src="https://mintcdn.com/upflow-04dc27cd/2JD73mg3_NHenqtY/images/45800694176401.png?fit=max&auto=format&n=2JD73mg3_NHenqtY&q=85&s=adb62b32dba2e13a7c30cfc5fb30b90a" alt="" width="640" data-path="images/45800694176401.png" />

**Note:** once enabled, workflow, billing **will be sent automatically.** Campaigns can now be performed.

*You can disable automatic actions at any time from* [***Settings → Collection***](https://app.upflow.io/organization/-/settings/collection)*.*

## Re-activate test mode

To re-activate the Test Mode, please [submit a Support request](https://support.upflow.io/hc/en-us/requests/new).

You can also disable Automated actions from your Settings > Collection.