> ## Documentation Index
> Fetch the complete documentation index at: https://docs.upflow.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Export Upflow data to NetSuite

> Write customer-level collection data from Upflow back to NetSuite customer records so your finance team sees the latest AR status without leaving NetSuite.

## How does it work?

Once NetSuite and Upflow are [connected](/en-us/integrations/netsuite/connect), you can export collection data from Upflow back to NetSuite. Your teams then see each customer's AR situation directly on the NetSuite customer record, without needing an Upflow account.

Only information stored at the **customer** level can be exported, and it is written to the matching NetSuite **customer** record. Values are refreshed every time the customer is updated in Upflow.

<Warning>
  The export requires a NetSuite account whose **concurrent request limit is at least 2**. If your limit is lower, saving the configuration fails with an error.
</Warning>

## Set up the export

1. In NetSuite, create the customer entity field that will receive each Upflow value.

2. In Upflow, go to [**Settings** → **Integrations**](https://app.upflow.io/organization/-/settings/integrations) and scroll to the **Export to NetSuite** section.

3. Turn on the **Export to NetSuite** toggle.

   <img src="https://mintcdn.com/upflow-04dc27cd/LNqC29Qd8NtUkbhY/images/netsuite-export-settings.png?fit=max&auto=format&n=LNqC29Qd8NtUkbhY&q=85&s=95f5eafb9516bb86f8df3849682350db" alt="The Export to NetSuite section in the Upflow integration settings, with the toggle enabled and several Upflow fields mapped to NetSuite fields." width="960" height="900" data-path="images/netsuite-export-settings.png" />

4. On each row, choose the **Upflow field** you want to export, then the **NetSuite field** it should be written to.

5. Click **Add field** to map another field, or the bin icon to remove a mapping.

6. Click **Save**. The sync starts, and each mapped field is updated whenever the customer changes in Upflow.

## Customer fields available for export

| Field                       | Description                                     | NetSuite field type                             |
| --------------------------- | ----------------------------------------------- | ----------------------------------------------- |
| Outstanding amount          | Total outstanding amount for the customer       | Currency                                        |
| Overdue amount              | Total overdue amount for the customer           | Currency                                        |
| Due amount                  | Total due amount for the customer               | Currency                                        |
| Overdue invoices            | Number of overdue invoices                      | Integer number                                  |
| Due invoices                | Number of due invoices                          | Integer number                                  |
| Average payment delay       | Average payment delay in days                   | Integer number                                  |
| Rating                      | Customer rating                                 | Free-form text, Text area, Long text, Rich text |
| Collection status           | Active or Paused                                | Free-form text, Text area, Long text, Rich text |
| Customer portal URL         | Link to the customer portal                     | Free-form text, Text area, Long text, Rich text |
| Customer details URL        | Link to the customer page in Upflow             | Hyperlink                                       |
| Saved payment method        | Saved payment method type                       | Free-form text, Text area, Long text, Rich text |
| Saved payment method status | Last payment status of the saved payment method | Free-form text, Text area, Long text, Rich text |
| Pinned notes                | The customer's pinned notes                     | Rich text                                       |

Your **customer custom fields** are also available for export and appear in the same **Upflow field** dropdown, below the fields listed above.

<Note>
  The **Customer portal URL** is refreshed periodically so the link your team opens from NetSuite stays valid.
</Note>
